Conversation Reviews & Grading
Feb 23, 2026
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Maintain high-quality agent responses with built-in review tools. Mark conversations as pass or fail, leave review comments, and annotate specific messages with corrections. Set up graders with custom passing thresholds to score responses automatically and track agent quality over time.
Quality control for AI agents is now built in.
Review any conversation and mark it as pass or fail. Leave comments on the conversation as a whole or annotate specific messages with corrections so your team can see exactly where the agent went right or wrong.
For automated quality tracking, set up graders with custom passing thresholds. Graders score conversations automatically and surface trends over time, so you can spot regressions before your users do.
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